Payment Policy

Accepted Payment Methods

Zarellon currently accepts PayPal as the primary method of payment for all orders placed through our online store. Customers may complete their purchase using an existing PayPal account or by utilizing PayPal’s secure guest checkout options. All transactions must be successfully authorized before order processing begins.

Currency for Transactions

All prices displayed on our website and all payments processed at checkout are conducted in USD, which serves as the official transaction currency for every purchase. Customers paying with accounts or cards linked to other currencies may experience conversion fees or exchange-rate variations determined solely by their bank or financial provider.

Secure Payment

We are committed to maintaining a secure and protected shopping environment. All payments processed through Zarellon utilize SSL encryption technology, ensuring that sensitive information such as billing details and personal data is transmitted safely and securely. Your payment information is never stored on our servers and is handled only by trusted, industry-compliant payment processors.

Shipping Policy Overview

All orders are shipped exclusively within the United States, with processing and delivery timelines dependent on our standard fulfillment schedule. Customers can expect clear communication regarding estimated delivery timeframes and shipping costs. For full details on delivery windows, handling times, and shipping guidelines, please refer to our complete Shipping Policy located on our website at https://www.zarellon.com/policies/privacy-policy.

Return & Refund Policy Overview

Zarellon provides a customer-friendly return process for eligible products within an established return period. Refunds are issued to the original payment method once returned items have been inspected and approved. To understand the full conditions, processing timelines, and eligibility rules for returns and exchanges, please visit our full Return & Refund Policy at https://www.zarellon.com/policies/refund-policy.

Privacy Policy Overview

We value your trust and take data protection seriously. Customer information collected during checkout or account creation is processed in accordance with our Privacy Policy. This includes details regarding data usage, protection measures, and the rights you have regarding your personal information. To learn more about how we safeguard your privacy, please review our full Privacy Policy at https://www.zarellon.com/policies/privacy-policy.

Google Merchant Center Compliance

Zarellon adheres strictly to all Google Merchant Center requirements, ensuring that our payment, checkout, pricing, and billing practices are transparent, accurate, and fully compliant. We are committed to providing customers with clear, accessible information throughout the purchasing process and maintaining a trustworthy and policy-aligned shopping experience.

Need Help?

If you have questions about payments, need assistance with your order, or require clarification regarding any part of this Payment Policy, our customer service team is here to help. We aim to respond to all inquiries within 2 business days and are committed to delivering exceptional support.

Email: info@zarellon.com

Address: 525 North Tryon Street, Suite 1600, Charlotte, NC 28202, United States

Operating Hours: Monday to Friday, 10:00 AM – 6:00 PM (GMT-5)

Contact Form: Contact Us